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Here's how you can safeguard yourself when buying an iPhone from TikTok:
1. Buy Only from Verified or Official Stores
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Look for the blue checkmark (✔️) next to the seller’s name. -
Choose sellers marked as "TikTok Shop Official Store" or brands you recognize. -
Avoid personal profiles or sellers with very few followers or reviews.
✅ 2. Check Seller Ratings and Reviews
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Read customer reviews and check photos or videos of real product deliveries. -
Avoid sellers with low ratings, recent negative feedback, or inconsistent comments.
✅ 3. Beware of Prices That Are Too Good to Be True
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If the iPhone is priced suspiciously lower than Apple’s retail price, it's a red flag. -
Compare the price to Apple’s website or authorized retailers like Lazada, Shopee, or Amazon SG.
✅ 4. Confirm the Product Details Carefully
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Check if the iPhone is new, refurbished, or used. -
Look at the warranty terms, model number, and region lock info. -
Be cautious of fake models or clone phones being marketed as real iPhones.
✅ 5. Use TikTok Shop’s Payment Gateway
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Never deal outside the TikTok app (e.g., WhatsApp, direct bank transfer). -
Use TikTok’s in-app payment system, which offers buyer protection and refund options.
✅ 6. Check Return & Refund Policies
✅ 7. Use Credit Card or Secure Payment Method
✅ 8. Save Screenshots and Receipts
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Keep a copy of the order confirmation, chat history, and product listing. -
This helps in disputes or reporting to TikTok or your bank.
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